Service depth
Application agents.
Business applications run by governed agents: your data, your knowledge bases, your rules, your brand. Chat is the surface; orchestration, guardrails and audit are the substance.
Application agent
Business fit
Built around the business that runs it.
Each application is configured for one business: its brand, its languages, its devices and its working history.
- Customised applications per business.A set of business applications, each with its own data source, knowledge base and tools.
- Themes that suit the business.Black, gray and white application themes carry the business mark and palette through charts, tables and dialogs.
- Multilingual, right to left.Right-to-left languages mirror the whole application. Replies follow the language the user writes in.
- Full history and sessions.Every session is kept, to analyse later or to resume exactly where the user stopped.
- For your customers at scale.Mobile and web applications served by agents, under the same governance as your internal ones.
Intelligence
Models chosen per application, on evidence.
The reasoning layer is dynamic. Each application runs the model that scored best on its own work, with memory and knowledge allocated to it.
- Frontier or private.Hosted frontier models where your firm allows them; fine-tuned local models that act for your environment where it does not.
- Scored, evaluated, nominated.Candidate models are scored on each application's tasks, then nominated per application: one model for pattern work, a lighter one for reconciliation.
- Allocated memories and knowledge bases.Each application holds its own memory and its own knowledge bases, scoped to its data.
- Local processing tools.Document reading and extraction run on local tools, so source files stay inside the business.
- Pattern and drift analytics.Drift in the numbers and unusual patterns across entities surface as findings with their evidence attached.
Governance
Governed at every step, recorded on every change.
People stay in the loop by role. Every decision passes the guardrails, and every action is written to the audit channel.
- Human in the loop, role-based access.Permissions follow tiers and roles. Consequential actions wait for a named person to approve them.
- Guardrails on every decision.Each application runs inside the three guardrail layers, and each of their decisions leaves an audit trail.
- The audit channel protocol.Changes, approvals and tool calls are written as chained rows on one audit channel, in the same format across applications.
- Governed orchestration.Which agent may call which tool, in which order and under which approval is itself governed.
Automation
Work that moves on its own, within the rules.
Agents orchestrate the workflows and the tasks. Actions on other systems pass the same approvals as everything else.
- Workflows.Multi-step business workflows run end to end, with every step visible and resumable.
- Task orchestration.Tasks are queued, assigned and tracked across agents and people until they close.
- RPA-enabled actions.Where a system offers no API, RPA (robotic process automation) performs the step, behind the same approvals and the same audit.
Delivery
Delivered where its people work.
One application for web and mobile, delivered to the business, its customers and its employees.
- Web and mobile, one application.The same sessions, permissions and audit in the desktop browser and on the phone.
- Internal business applications.Business teams open it in the browser on the company network, signed in with their work identity.
- Customer apps in the app stores.Customer-facing apps are published through the app stores, under the business's own name and brand.
- Employee apps on a private network.Staff reach their apps from their phones over a secured private network connection, never the open internet.
In short
Where do application agents run?
On web and mobile: in the browser on the company network for business teams, in the app stores under the business's own brand for customers and over a private network for staff. One application, the same sessions, permissions and audit on every surface.
Which models do application agents use?
The model that scored best on the application's own tasks. Hosted frontier models where the firm allows them; fine-tuned local models on the firm's own machines where it does not. Models are nominated per application and managed per project.
How are application agents governed?
Every action passes the three guardrail layers and is written to the audit channel as a chained row. Permissions follow tiers and roles, and consequential actions wait for a named person to approve them.
Where to go next
Watch application agents resolve live scenarios, or read how the whole service is delivered.